01
Data Collection Practices
We collect personal data such as names, contact information, and usage data to provide our intelligent home climate automation solutions.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This privacy policy outlines how we handle personal data in relation to our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
02
Sources of Data
We obtain data from user inputs, automated systems, and third-party services that enhance our offerings.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytics cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience and analyze site traffic.
Users may adjust cookie preferences through browser settings at any time.
Contact Information
Email
Phone
+44 191 918 2973
Address
320 Marsh Lane, Birmingham, B23 6HP
General inquiries
User Rights
User Rights
Users have rights regarding their personal data, including access, rectification, and erasure.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising Rights
Requests for exercising rights should be submitted through the provided contact methods.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as needed for the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via our website or direct communication.
Material changes to this policy are communicated through appropriate channels.
Purpose of use
Purposes of Data Processing
We process personal data to deliver services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We engage service providers who assist in our operations and ensure they comply with data protection standards.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.